South Cave service station secures highest marks in the UK during spot check

An East Yorkshire Sewell on the go service station has become the first in the UK to be awarded a full 5* rating in an independent spot check.

The Forecourt Trader ‘Shop Doctor’ visited the £1.5 million South Cave site earlier this month and awarded a 5* rating across all 10 categories for the store and forecourt.

The site, which is situated on the M62 corridor, is now the first to hit full marks in every category in the last 10 years.

It comes as the recently refurbished store and forecourt has been shortlisted as a finalist in eight categories, including UK Forecourt Trader of the Year alongside two other Sewell on the go stores, for the Forecourt Trader of the Year Awards 2016.

Summing up the findings, the Stealth Check report said: “The only problem with a site as good as South Cave is keeping up the excellent standards.

“It’s pretty hard to find fault with this site, as it has everything anyone stopping at a forecourt could ask for and, more than that, when they’ve visited once, it must be a destination stop for many of them afterwards.”

The forecourt is part of a multi-million pound investment in the Sewell on the go estate.

Five stars were awarded for facilities, management, shop offer, staff and promotions in the store, and for facility, management, shop front, staff/service and marketing on the forecourt, hitting top marks in all 10 categories.

Forecourt highlights in the report included the “very impressive” drive onto the site, Subway, ATM, cleanliness and tidiness, car spa offers, ample parking, product offers and support for Yorkshire Air Ambulance through a recycling point for clothes, shoes and textiles.

Meanwhile, shop observations noted the “striking signage” and messaging promoting free wifi, 24-hour off licence, baby changing and other services.

Sewell on the go Rewards Cards, “competitively priced” fuel, seating areas, décor, food-to-go area and diverse range of products were also praised, with the ‘Shop Doctor’ stating “you’d be hard-pushed not to find something you’d like”.

The report also highlighted the many local products available and gave a nod to “unusual” lines not usually found in a forecourt store, such as dairy-free cakes and Staal smokehouse salmon.

Forecourt Trader Editor Merril Boulton said: “This is the first perfect score and an excellent result.

“It isn’t just that it’s a lovely forecourt and a good development, when you walk in the shop there are lots of nice touches and it’s well thought out with good innovations.

“It’s a nice, complete package for customers. I have seen it and we all said ‘wow’.

“The forecourt is perfect – clean, tidy and very welcoming. You can immediately see what’s there and you’re attracted to various different locations, so it’s a very good experience.”

The on-site toilets were also commended, referencing the message on the inside wall about Sewell starting in 1876 and being “local, convenient and independent”.

Sewell on the go Managing Director Patrick Sewell said: “I’m absolutely delighted by the result for South Cave.

“The team carry out an anonymous external audit of a store each month and there are more than 8,000 across the country, so this shows us in a fantastic light on a national, as well as local, level.

“It’s one thing to invest a lot of money into the infrastructure. But it’s another to be able to deliver a good service and meet customer needs.

“It’s wonderful to hear we are fulfilling all of the criteria to a 5* standard and we will do everything we can to maintain this outstanding record.”

Key features on the forecourt and in the store were highlighted in the report, which was published in August’s edition of the Forecourt Trader magazine.

This included everything from barbecue fuels and an outdoor eating area, to chilled foods and sandwiches.

Praise for the 5* rating also flooded in from industry experts, including UK Sales Manager for BP Howard Nunn, who said: “Sewell on the go remains at the forefront of petrol retailing with their extensive and flexible grocery convenience, food for now and food for later offers.

“This is alongside their development of leading staff training, retention and reward/recognition programmes, and their site facilities improvement programme.

“BP is proud to be a business partner of Sewell on the go, with our customer-focused strategies closely aligned.

“The recent development of South Cave highlights the investment programme the Group continues to deliver and the 5* rating is a clear reflection of their excellent operating standards, customer service and customer offers.”

Brian Madderson, Chairman of the Petrol Retailers Association, said: “I always read the Shop Doctor very carefully because it mainly involves our members and I like to see who’s doing well and who isn’t doing so well.

“A lot of the big groups have moderate to good ratings. This result for South Cave is exceptional and I don’t ever recall seeing a full house of big ticks.

“This reflects very well on the company and it really hit me when I read it.”

Sewell on the go raises over £1,200 for cancer charity

Staff and customers at Sewell on the go have raised enough money to fund a Macmillan nurse for almost a week.

 

The leading East Yorkshire forecourt operator donated 15 pence from every hot drink sold in all of its 12 stores from May 5-13, as well as raising extra funds through collection boxes and staff fundraising games.

 

The promotion raised £1,265.26 and marked the start of Sewell on the go’s partnership with the charity.

 

Clara White, Area Fundraising Manager for Macmillan Cancer Support, said: “It costs £200 a day to fund a Macmillan nurse and the amount raised is absolutely brilliant.

 

“We haven’t done anything like this in the area before and Macmillan is funded completely by donations, so to raise that amount in nine days is fabulous.

 

“It was a complete team effort. I visited all of the stores and delivered collection boxes, staff games and information leaflets so staff could give customers support if they needed, or answer any questions they may have had about cancer.

 

“All of the staff were so engaged and really came together to achieve this total. We are so pleased to be working with Sewell on the go.”

 

In East and North Yorkshire, there are 258 Macmillan professionals, with 56 in Hull alone, which includes physios, speech therapists, dieticians and GP advisors.

 

In the East Riding, 2,197 people are diagnosed with cancer each year and 1,033 die from it.

 

There are currently more than 57,000 people in East and North Yorkshire who are living with or beyond cancer, which is expected to increase to 110,000 by 2030.

 

This means a 92% increase in cancer diagnosis within one generation.

 

Sewell on the go, which has forecourts across Hull and the East Riding, previously raised money for Macmillan through its own coffee morning last year, raising about £200 before the partnership began.

 

The recent hot drinks promotion, which included tea, coffee and hot chocolate, also coincided with National Beverage Day and International Nurses Day.

 

 

Sewell on the go Managing Director Patrick Sewell said: “We set ourselves a target of raising £1,000, so to raise above and beyond this is fantastic and we’re delighted.


“Our staff and customers really got behind Macmillan throughout the period and it’s a cause close to so many people’s hearts.

 

“We’re looking forward to supporting Macmillan Cancer Support’s main coffee morning in September.

 

“Sewell on the go supports many local causes and community groups, as giving back is something we truly believe in.

 

“Creating this partnership with Macmillan is a great way to compliment what we already do and we hope it makes a difference to the charity.”

 

One in two people are now diagnosed with cancer and more than 2.5 million people are living with cancer across the UK.

 

More than £800,000 was provided by Macmillan in Hull and the East Riding last year to fund new cancer care professionals in the local health service.

Sewell on the go donates thousands of pounds of water for half marathon

A leading East Yorkshire forecourt operator has donated thousands of pounds worth of bottled water to ensure runners remain hydrated during the Humber Bridge Half Marathon.

The iconic 13.1-mile race is a major event in the running calendar and enjoyed a record year in 2015, attracting more than 2,100 runners and raising £38,000 for charities.

Now, Sewell on the go is helping to quench runners’ thirst for the third consecutive year, making sure 7,000 bottles of water are available to the runners on Sunday, June 26.

The total value of the donation over the three-year period is about £15,000, cementing the business’s community support and ‘giving back’ ethos.

The Humber Bridge Half Marathon is organised by the Rotary Clubs of Hull and Barton, with support from the Hull and East Yorkshire (HEY) Smile Foundation and main sponsor Hudgell Solicitors.

Patrick Sewell, Managing Director of Sewell on the go, said: “Our support for the Humber Bridge Half Marathon is linked to the fact we are a main supporter of the HEY Smile Foundation and I am a trustee of the charity, therefore we want to help them support a local event which focuses on health and wellbeing.

“The half marathon is one of the largest events in the local calendar and it seems a natural fit as the largest local 24-hour forecourt operator in the region to support an event with water.

“We hope it’s a wonderful success once again and everyone has a safe and enjoyable race.”

Serving more than four million customers every year from 12 high quality fuel and convenience stores across Hull and the East Riding, Sewell on the go makes sure communities and customers have everything they need to keep going, at home or on the move, day or night.

Andy Barber, manager of the Smile Foundation, said: “An event like the Humber Bridge Half Marathon could not run without water and this incredibly generous donation from Sewell on the go is the perfect example of fantastic corporate support for a wonderful community event.

“A total of 1,261 runners competed in the first race in 1998, with more than 24,000 since helping to raise an estimated figure of more than £500,000 for good causes.

“The event continues to grow and we can’t thank Sewell on the go enough for its continued support.

“We hope this partnership can continue for many years to come.”

To enter the Humber Bridge Half Marathon, which costs £23 for UKA affiliated runners and £25 for unaffiliated runners, visit www.humber-half.org.uk/signup

Sewell on the go announces partnership with Macmillan Cancer Support

Leading East Yorkshire forecourt operator Sewell on the go has announced a partnership with Macmillan Cancer Support in a bid to raise at least £1,000 for the charity.

From Thursday, May 5 to Friday, May 13, 15 pence will be donated from every hot drink sold, including Costa, hot chocolate or tea.

Collections tins will also be placed in all 12 stores across Hull and the East Riding during the period and, if £1,000 is raised, it could cover the cost of a nurse for 1.5 days.

Sewell on the go Managing Director Patrick Sewell said: “We supported Macmillan Cancer Support through our own coffee morning last year and raised a couple of hundred pounds.

“Cancer affects so many people and we are proud to support this charity in the great work it does. This is our first official promotion with Macmillan and we’ll also support their main Coffee Morning event in September.

“This promotion coincides with National Beverage Day on May 6 and International nurses Day on May 12, which is a nice link.”

Becky Baynes, Macmillan Fundraising Manager for Hull and East Yorkshire, said: “We are excited that Sewell on the go is launching their partnership with Macmillan on May 5 with their coffee promotion at all stores.

“It is wonderful to be so well supported by all the staff at Sewell on the go and we thank them for choosing to help people affected by cancer.

“Macmillan Cancer Support is 99 per cent funded by donations alone and we could not carry out our work without the thoughtfulness and generosity of companies like Sewell on the go. Together, we will make a huge difference to patients and their families facing their most difficult times.”

Sewell on the go managing director speaks at major summit

Sewell on the go’s managing director Patrick Sewell has spoken in front of 400 delegates at the premier convenience store event of the year.

The Association of Convenience Stores (ACS) Summit was held in Birmingham on April 19.

It brought together hundreds of retailers, suppliers and industry experts from across the globe to look at future opportunities within the sector and provide essential key insights for businesses to take away.

It also uncovered key points which give convenience retailers an edge over the competition, including community connections, local commitment and the ability to think fast and move quickly.

Patrick, who is Vice Chair of ACS,  was invited to take to the stage alongside speakers including the Managing Director of Spar UK Debbie Robinson, said: “There were two speakers before me talking about industry issues and concerns, and the essence of my talk was a response from an independent retailer’s perspective and how to tackle the challenges ahead.

“Those challenges include rising costs such as the living wage, tackling legislation changes on items such as tobacco, and the changing backdrop of the competition with grocers and discounters.

“I spoke about how we focus on our people, the attention we give to our customers and focusing on their needs, as well as how we differentiate ourselves, our brand and our offer.

“Innovation and technology also plays a part, including working smarter and streamlining procedures.

“The ACS Summit has speakers from all over the world, so it was prestigious to be asked and it’s great to support the industry.”

Subway creates new jobs at Sewell on the go South Cave

Sandwich chain Subway has opened its doors at a new £1.5 million service station at South Cave, creating new jobs and increasing the convenience offer for customers on East Yorkshire’s main road.

The 24-hour one stop shop for all grocery and fuel needs is the first Sewell on the go store to open the franchise and customers are already showing their approval, with over 6,000 sandwiches sold in the first month.

The extension at the South Cave service station, which is on the M62 corridor, has created 15 new jobs in total, with five in the main store and a further 10 at Subway, in addition to existing staff.

Subway staff are trained sandwich artists and spend two weeks in dedicated training before taking on the role.

Sewell on the go Managing Director Patrick Sewell said: “We are delighted Subway is now open at South Cave, creating more jobs.

“It adds extra value to the convenience offer we already provide, which also includes Costa coffee.

“We hope to be able to announce more Subways in other Sewell on the go stories later in the year.

“South Cave is in the ideal location to pick up everything you need for your journey, or call in on your way to or from work.”

Subway at South Cave is open from early morning through to late evening.

All 12 Sewell on the go fuel and convenience stores offer free WIFI, ATMs, Costa coffee, BP fuel and everyday essentials.

Serving more than four million customers every year, Sewell on the go makes sure communities and customers have everything they need to keep going, at home or on the move, day or night.

The official opening of Subway will be marked tomorrow (April 7), with a free six inch Sub available to anyone who buys a 99 pence drink between 10am and 7pm while stocks last.

Subway Sandwich Artist Paul Roberts said the food has been a hit with customers from the moment Subway opened its doors.

He said: “There has been a very positive response and a lot of excitement that Subway has arrived locally.

“It’s been very busy, especially at lunch times and over the Bank Holiday weekend. The queue was out of the door.

“It’s on the doorstop for local people, schools and colleges, families passing by and people travelling.

“People really enjoy the freshness and quality of service.”

 

Subway opens at South Cave

Subway is now open at Sewell on the go’s South Cave service station, adding to the convenience offer at the £1.5 million site.

The 24-hour one stop shop for all grocery and fuel needs is the first Sewell on the go store to open the sandwich franchise and customers are already showing their approval, with over 1,500 sandwiches sold in the first week.

The extension at South Cave, which is on the M62 corridor, has created 15 new jobs, with five in the main store and a further 10 at Subway, in addition to existing staff.

Subway staff are trained sandwich artists and spend two weeks in dedicated training before taking on the role.

Sewell on the go Managing Director Patrick Sewell said: “We are delighted Subway is now open at South Cave.

“It adds extra value to the convenience offer we already provide, which also includes Costa coffee.

“We hope to be able to announce more Subways in other Sewell on the go stores later in the year.

“South Cave is in the ideal location to pick up everything you need for your journey, or call in on your way to or from work.”

Subway at South Cave is open from early morning through to late evening.

All 12 Sewell on the go fuel and convenience stores offer free WIFI, free ATMs, Costa coffee, BP fuel and everyday essentials.

Serving more than four million customers every year, Sewell on the go makes sure communities and customers have everything they need to keep going, at home or on the move, day or night.

Click here to find your local Sewell on the go store and pop in to see what we have on offer.

Win a family day out this Easter

 

We’re offering you the chance to win a family ticket to one of the country’s top visitor destinations – The Deep, Yorkshire Wildlife Park or Alton Towers.

With Easter just around the corner, all you have to do is buy three Easter eggs in one of our 12 Sewell on the go stores and you can enter into a draw to win the prize.

Simply fill in your name and contact details on an entry card in store and place it in the box on the counter to be in with a chance of winning.

The winner will be drawn on Thursday, March 24 in time for Easter weekend.

In keeping with the Easter theme and in addition to the family day out, you will also be able to enjoy an exclusive family tour of the new bunny unit at Hull Animal Welfare Trust (HAWT) in South Cave as part of their Easter event on April 3.

Landscaping and decoration work has taken place to ensure the bunnies have a perfect place to call home, while work on the main animal shelter continues.

Your special prize will allow you to get a behind the scenes insight into how an animal rescue centre works and also meet the animals.

In addition, like and share the new Sewell on the go Facebook page before March 24 and be entered into a prize draw to win an Easter hamper worth £50. Follow the hashtag #easteronthego to keep up to date with our Easter activities!

Good luck and Happy Easter!

Competition Terms and Conditions

  • Entries for both competitions will close on 24th March, 00:01am.
  • Winners for each individual competition will be announced and contacted on 24th March.
  • Family day out to be a choice of either The Deep, Yorkshire Wildlife Park or Alton Towers.
  • Maximum of 5 individual entrance tickets for the selected Family day out.
  • Hull Animal Welfare Trust visit will take place on April 3rd.
  • Both in-store and Facebook offers are open to loyalty customers and non-loyalty customers.
  • Both competitions are not open to staff members.

Sewell Group announced as major partner of UK City of Culture 2017

The Sewell Group has been announced as a major partner of Hull UK City of Culture 2017.

Reinforcing its support and commitment to Hull and the Yorkshire region, the business has given its backing to the nation’s next major cultural event.

As the first of Yorkshire’s entrepreneurs to sign up to be a major partner to Hull 2017, Sewell Group Managing Director Paul Sewell said it was vital that companies such as his get behind Hull 2017 and do everything possible to maximise its potential.

The announcement comes as Hull UK City of Culture 2017 Chief Executive Officer and Director Martin Green officially launches the Sewell Convention 2016 for staff at Sewell Studio in Geneva Way, east Hull, today. The 140 year old business has over 400 staff across its investments, construction, facilities management and forecourt retail divisions.

Mr Sewell said: “Hosting UK City of Culture 2017 is a phenomenal accolade for Hull and it is only right that local businesses and their partners now support them in making the most of the year.

“This is a major investment for a company like ours, but it’s also a major national and international event.

“No one wants to look back in 2020 feeling they could have made more of it. We have to grasp these opportunities now.

“Hull 2017 has a world-class team, headed by Martin Green, and the work that they are already doing means we have great confidence in them.”

Businesses across the region are being encouraged to show their support for the year, with Kingstown Works Ltd (KWL) announced as a principal corporate partner in December, alongside major corporate partners Yorkshire Water and BP.

Mr Sewell said: “This is more than just being a sponsor. Very much like our appearance in the Sunday Times Top 10 places to work, Hull UK City of Culture 2017 is about pride and engagement. It’s about how it will benefit the region, when the spotlight is upon us. It is a cultural event, but it has a distinct economic benefit. We have to leverage that, starting with our 400 people, our supply chain and partners, and going out further to the wider community.”

Martin Green, Chief Executive Officer and Director of Hull 2017 said: “I am absolutely delighted to welcome Sewell Group on board as a major partner for 2017.

“Sewell has an impeccable reputation across the country as an excellent employer and has a long history of commitment to the regeneration and growth of Hull.

“As a large regional business signing up at major partner level, I look forward to working with the Sewell Group team to transform Hull into the city we all know it has the potential to be.”

New jobs created following service station investment

At least eight new jobs have been created following a £1.5 million investment in a brand new service station at the heart of the South Cave community.

Local residents and commuters will once again benefit from the service station on the M62 corridor when it reopens today.

With eight retail jobs already created, further are expected when Subway opens on the site in early 2016, adding to the one stop shop for all grocery and fuel needs. The forecourt is part of a multi-million pound investment in the Sewell on the go estate, with further plans in the pipeline for next year.

Patrick Sewell, Manager Director of Sewell on the go, said: “The multi-million pound investment across the estate is not only improving facilities but creating new jobs and supporting local employment.

“Our staff are a key part of our business and we are improving the environment in which they work too, creating a clean, modern and welcoming feel for them and our customers.”
Sales Assistant Theresa Redshaw has worked for Sewell on the go in South Cave for 18 months and said she is delighted the service station is reopening its doors.

She said: “I’m so excited and it’s going to make a big difference to people in the area, as the variety of stock is so great.

“It’s a very modern environment and working here is like working for a family, which I absolutely love. The training for new staff is fantastic.”

All 12 Sewell on the go fuel and convenience stores offer free WIFI, free ATMs, Costa coffee, BP fuel and everyday essentials.

Half a dozen new locally-made products have been added to the retailer’s range alongside more than 100 others. These include ale, eggs, bread, snack and cereal bars and confectionary at the 24 hour forecourt. Customers and suppliers are now being encouraged to suggest products they would like to see in store as part of a local produce campaign.

Patrick said:

“It’s about increasing the offer for our customers and making it more convenient to pick up everything they need whenever they stop off to refuel, or on their way home from work.

“Shopping local is something we wholeheartedly support. It shows our commitment to backing other local businesses and supporting the local economy.Choice is very important and our range of locally produced products is ever increasing.

“We are really excited about the reopening of the store and feel it will provide a great service to the people of South Cave, the surrounding areas and commuters.”

Wold Top Brewery in Driffield is among the local suppliers used by Sewell on the go, with a variety of beers on offer at South Cave service station. Gill Mellor, Director at Wold Top Brewery, said the partnership is positive for all involved.

“Petrol forecourt shops are the ideal local route to market for Wold Top, with easy access for delivery and customers, long opening hours and easy parking, so no distance to carry heavy goods like bottled beers,” she said.

“When they’re locally owned too, it’s a win win situation. The partnership we have with Sewell on the go is fantastic and, for us, there is a real future in convenience stores such as South Cave.”
Serving more than four million customers every year, Sewell on the go makes sure communities and customers have everything they need to keep going, at home or on the move, day or night.

Sewell Construction, sister company to Sewell on the go, started work on the service station site in June and the number of parking spaces has increased to 25, with improved access to the eight fuel pumps, as well as a Costa.

A Christmas Cracker event to mark the reopening of the service station is planned to take place at the site on December 12, from 3pm to 5pm. Everyone is welcome to attend, with festive refreshments, Santa and reindeer among the entertainment.